When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the seller instead of OlioB2B.com. While most sellers offer a returns policy equivalent to OlioB2B.com’s, some seller returns policies may vary. You can view the return policy of the seller before you purchase an item by viewing the Returns and Refunds Policy section of the seller profile page. Once you’ve ordered, you can select your order to view the seller return policy.

Please refer to our Returns Process for more information.